Service & Support
For three decades, Ming Chun has been a successful, reliable partner for the international food industry.
When you need to process a large amount of food, labors and time are limited, the first thought that comes to mind will definitely be the machine. From end customers, street vendors, diners to central kitchens, all kinds of problems and needs, we will help you to find out, which machine is the most suitable to you.
Ming Chun provides comprehensive pre-sales planning consultation, dealer training and trustworthy after-sales service.
Ming Chun’s professional consulting team will first understand the ingredients you want to cut, type, size and expected production capacity, then will provide actual cutting videos and effect for reference, so that you can understand the operation of the machine and choose the most suitable machine. We have a excellent team to provide this service, please feel free to tell us which kinds of ingredients to process, quantity and expecting capacity, will recommend the best price and model to you.
The team of Ming Chun Machinery has rich experience in export trade, and we are familiar with the operation of sea, air and small three links. With the latest version of the trade terms to trade with you, you can work with us at ease. Normally we will recomment Ex-Works(EXW), Free On Board(FOB), Cost and Freight(CFR), Cost Insurance & Freight(CIF), if you have other concerned, please contact us for further information.
Ming Chun has complete education and training, video demonstrations and guidance, all machines are user-friendly, very easy to use. Within the warranty, dealers, under normal use of this product, the parts are guaranteed for one year (not excluding freight), are not responsible for repairs (dealers are responsible for repairing). For end customers, under normal use (not excluding natural disasters, force majeure and human factors), the parts are guaranteed for one year, and consumables are not included. After the warranty period, if you encounter difficulties in using the machine, please feel free to contact Ming Chun, we have the most professional team to provide you with the most appropriate guidance. It would be nice if you maintain the machine once a month, it will be more easier to use for you.
- Ming Chun machines are the best.
- Ming Chun have a great team.
- Ming Chun is a professional factory.